Description:

• Negotiation is an essential management skill that will serve you every day in ways big and small. By learning to effectively prepare for and conduct a negotiation, you can maintain relationships, resolve conflict, and balance competing interests.

Objectives:

• Prepare for a negotiation
• Conduct single- and multiple-issue negotiations
• Finalize and carry out a negotiated agreement
• Overcome obstacles to a successful negotiation

Outline:

• Understand negotiation
• Prepare to negotiate
• Conduct a negotiation
• Close the deal
• Overcome barriers to success